Privacy Policy

Last updated July 29, 2026

At Evidence, we take your privacy seriously. Please read the following Privacy Policy to learn more about how we handle your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby acknowledge that we will collect, use, and share your information in the following ways.

Remember that your use of Evidence's Services is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

If you have any questions or concerns about our use of your personal data, please contact us at support@evidence.dev.

What is covered by this Privacy Policy

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Services, but not to the practices of companies we don't own or control, or people that we don't manage.

We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

We do not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under age 16, we will delete that information as soon as possible. If you believe that a child under 16 may have provided us personal information, please contact us at support@evidence.dev.

Changes to this Policy

We may need to change this Privacy Policy from time to time, but we will alert you to changes by placing a notice on the evidence.dev website, by sending you an email, and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Types of Information Collected by Evidence

Information You Provide to Us

We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, and phone number. You may view, update and correct this via functionality in the service you are using. If you are in the EU and wish to get a full record of the personal information we have for you, or request deletion, please email support@evidence.dev.

We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you new product announcements, urgent security notifications, notifications about new versions of Evidence or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more relevant and improve our services. If you do not want to receive communications from us, please indicate your preference by using the unsubscribe link in any email communications.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, "cookie" information, the type of browser and/or device you're using to access our Services, and the page or feature you requested. "Cookies" are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features. Also, if you click on a link to a third party website or service, such third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren't responsible for their privacy policies and practices. We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Information Collected From Other Websites and Do Not Track Policy

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.

Personal Information Sharing Practices

We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section:

Website Analytics:

We use Simple Analytics for website analytics. Simple Analytics collects and processes anonymous metrics and provides us with information to help us understand how visitors use our website and where our traffic comes from. Simple Analytics allows us to improve our website and create a better experience for our visitors. We do not serve personalized advertising. We do not share this data with anyone. Simple Analytics is a privacy-friendly tool and does not collect your personal data. You can learn more about the way Simple Analytics processes data from its website.

Mailing List:

We use Mailchimp and Formcarry to power our mailing lists. We do not share any Personal Information with Mailchimp or Formcarry other than what is collected by our signup process (your email address). To remove yourself from our list, click on the unsubscribe link in the email you receive. More information about the privacy policies of Mailchimp and Formcarry can be found on their websites.

Agents:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing Company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. We currently use Stripe to process payments. For information about their privacy policy, visit their website

User Profiles and Submissions:

Certain user profile information, including your name, location, and any image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any content you upload publicly, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.

Business Transfers:

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Evidence and Others:

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Evidence, our employees, our users, or others.

Usage Data and AI Model Training

We collect data about how you use the Services, including technical usage data, performance metrics, and diagnostic information ("Usage Data"). We use Usage Data to operate, maintain, improve, and develop the Services, including to train AI models.

Usage Data does not include the underlying records, metrics and query results drawn from your data warehouse.

AI Assistants and the Evidence MCP Server

Evidence offers an authenticated Model Context Protocol ("MCP") server that lets an AI client you choose — such as ChatGPT or Claude — access your Evidence workspace on your behalf. This section describes what that connection collects, why, who receives it, how long we keep it, and how you control it.

Authorization and access scope

Connecting an AI client requires you to sign in through our identity provider and explicitly authorize that client for a single organization. The client receives a scoped, short-lived access token; it never receives your password. Every request is evaluated against the same authorization and row-level security rules that apply to you in the Evidence web application, so a connected client can never read data that you could not read yourself. Query execution is limited to read-only SELECT statements and cannot create, modify, or delete your data. Tools that author or edit content are disabled over MCP.

Information the AI client sends to us

Depending on which tool the client invokes, we receive: free-text search queries, project and page identifiers, warehouse table names, and read-only SQL statements composed by you or by the AI model.

Information we return to the AI client

Your account identity — name, email address, user ID — and the name, ID, and your role within your organization.
The list of organizations you belong to, and the projects and pages you have access to.
The title, structure, and text content of published reports you have access to.
Warehouse table and column names and types.
Rows returned by read-only queries, capped at 1,000 rows per query.

Once returned, this information is held and processed by the AI client and its provider under their own privacy policy and terms, not this one. We are not responsible for their practices. Review your AI provider's privacy policy before connecting a workspace that contains sensitive or regulated data.

Purposes

We process this information solely to authenticate you, to enforce your access permissions, to execute the request the AI client made, to secure the service against abuse, and to diagnose errors. We do not use it for advertising, and we do not sell it.

Recipients

Requests made through the MCP server are handled by the same infrastructure and service providers that operate the rest of Evidence, acting as our processors under contract — including our identity and authorization provider, our application hosting provider, our database and analytical data store providers, and our application logging provider. We share this information with them only as necessary to operate the service. Beyond that, the only recipient is the AI client you chose to connect, at your direction.

Retention

Query results: we do not retain the rows returned to the AI client. They are generated in response to the request and passed through.
Conversation history: requests made over MCP are not stored as chat history in Evidence. Any transcript is retained by your AI client, under its provider's policy.
Connection and usage metadata: we record the time, organization, user, tool name, and outcome of requests for security auditing and abuse prevention.
Application logs: when a request fails, the search text or SQL statement and the resulting error message may be written to our application error logs. These logs are retained for 90 days and are then automatically deleted.

Model providers

The Evidence MCP server does not itself send your data to any AI model provider — it only executes the tools your chosen client invokes. Where you instead use Evidence's own built-in AI assistant, prompts and the data needed to answer them are sent to our model providers acting as our processors under agreements that prohibit them from using your data to train their models.

Your controls

Connecting an AI client is entirely optional. Evidence is fully usable without it, and no MCP connection exists unless you create one.
You can disconnect the Evidence connector at any time from within your AI client's settings, which stops all further access. Access tokens are short-lived and expire automatically.
To force-revoke an active session immediately, or to request access to or deletion of the metadata described above, contact support@evidence.dev.
Your organization's administrators can disable AI features, including MCP access, for the entire organization.

Security of your Personal Information

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Accessing your Personal Information

Through your account settings, you may access, and, in some cases, edit or delete the information you have provided to us. If you have any questions about viewing or updating information we have on file about you, please contact us at support@evidence.dev. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: support@evidence.dev.

If you are in the EU and wish an electronic copy of the Personal information we have about you, please submit a written request to support@evidence.dev.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please contact us at:

support@evidence.dev
169 Madison Ave #2110, New York, NY 10016